GuideKeep ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our platform and services.
1. Information We Collect
Personal Information (name, email address, contact details)
Account credentials and authentication data
Usage and analytics data
Device and technical data (IP address, browser, OS)
Data provided by you or generated through use of the platform
2. Purpose of Processing
To provide, operate, and maintain GuideKeep services
To improve system performance and user experience
To generate insights and analytics
To ensure platform security and prevent fraud
To communicate important updates
3. AI Data Processing Clause
GuideKeep may utilize artificial intelligence (AI) and machine learning systems to analyze user data, generate insights, automate workflows, and enhance decision-making capabilities.
AI processing is performed within controlled and secure environments
Data is processed strictly for intended application functionality
We do not sell your data or use it to train publicly accessible AI models
Data may be anonymized or aggregated for internal system improvements
4. Data Usage Disclaimer
The outputs, analytics, or insights generated by GuideKeep are intended for informational purposes only.
They do not constitute professional, financial, legal, or business advice
Users are responsible for evaluating and validating outputs before making decisions
GuideKeep is not liable for any decisions made based on system-generated insights
5. Data Sharing and Disclosure
We do not sell personal data. Data may be shared with:
Trusted cloud infrastructure and service providers
Third-party services or integrations explicitly authorized by you
Legal authorities where required by applicable laws
6. Data Security and Encryption
We implement industry-standard security controls, including:
Encryption in transit (HTTPS/TLS)
Encryption at rest where applicable
Role-based access control and authentication mechanisms
Continuous monitoring and logging
7. Data Storage & International Transfers
Your data is securely stored on servers located in the United States.
By using GuideKeep, you consent to the transfer and storage of your data in the United States
We implement safeguards aligned with GDPR requirements for international data transfers
8. Cookies Policy
We use cookies and similar technologies to:
Maintain secure sessions and authentication
Understand user behavior and usage patterns
Improve system functionality and performance
You can manage or disable cookies through your browser settings. Some features may be impacted if cookies are disabled.
9. GDPR Rights (EEA Users)
Right to access, update, or delete personal data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
10. US Privacy Rights
Under applicable United States privacy laws (including CCPA/CPRA where applicable), users may request:
Access to collected personal data
Deletion of personal data
Information about how data is used and shared
11. Data Retention
We retain data only for as long as necessary to fulfill business, legal, and operational requirements.
12. Children's Privacy
GuideKeep services are not intended for individuals under the age of 13.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any updates.